Premium membership FAQs

Questions and answers regarding premium membership

What are the benefits of premium membership?

Unlock the full potential of your music teacher listing with a premium membership, featuring exceptional benefits at an affordable price. Plus, start with a 7-day free trial period to experience the premium advantages!

Click here to discover all the benefits of premium membership.

What happens at the end of my free premium membership trial period?

At the end of your free premium membership trial period, you will be charged for a subscription on a monthly or annual basis (depending on the billing option you choose) unless you cancel.

You can cancel at any time prior to the renewal.

How will you bill me for premium membership?

We offer monthly billing or annual billing.

Depending on what option you choose, your membership will be renewed at the end of the relevant billing cycle. If you choose to pay annually, you could save 14% compared to paying monthly.

Can I cancel my premium membership at any time?

Yes, you cancel your premium membership at any time from your Dashboard.

  • Click on Subscriptions and then click the ID to open the relevant subscription.
  • Then click Cancel.

It’s that simple.

Canceling your premium membership means you’ll retain your premium features until the end of the current billing cycle. Plus, there’s flexibility to change your mind and reactivate your premium membership at any point before the cycle concludes!

Why does it say "pending cancellation" after I cancelled my subscription?

When you cancel your subscription its status is not usually transitioned to Cancelled immediately. Should your paid premium membership still be active, it will transition to a Pending Cancellation status until its current period expires.

During this time, you will continue to have the benefits of your premium subscription. When the pre-paid term ends, the subscription’s status will only then be transitioned to Cancelled.

Can I change my payment or credit card details?

Absolutely!

Updating your payment method or credit card information is straightforward but does involve a manual process on our end. So, please reach out to us directly for assistance.

Rest assured, we won’t request any sensitive payment or credit card details from you directly. You’ll be securely entering all necessary information on your own.

What is your refund policy?

Australian Music Teachers Register offers a free trial period for all premium membership subscriptions, during which you will not be charged.

Once the free trial period is over and your payment has been processed, we do not offer refunds for any charges incurred, except in extenuating situations as noted in our refund policy.